COVID-19 Response

Extended Delivery Times

Due to ongoing disruptions caused by COVID-19, global logistics and shipping have been significantly impacted. This has led to increased processing times at ports and limited space for ocean carriers, resulting in longer delivery times than previously experienced.

We receive updates from manufacturers and carriers that inform us about the progress of these logistics processes. Please note that delivery dates are influenced by various factors, including carrier transit times and customs processing. We will continue to monitor and update you on your shipment’s status, which will be visible along with your order details.

Currently, we are unable to offer expedited shipping. We apologize for any inconvenience and appreciate your patience. We are working diligently to restock affected products and will ship your order as soon as it arrives in our warehouse.

Recent inventory challenges have led to some products being out of stock, which may extend delivery times. We are committed to providing accurate delivery schedules and are working swiftly to replenish our stock.

If your order includes both in-stock and out-of-stock items, you may opt to have the in-stock items delivered immediately.

Delivery Team Health and Safety Precautions

Ensuring the health and safety of our employees and customers is our highest priority. Our warehouse is equipped with essential hygiene products, including masks, gloves, and disinfectant wipes. We have implemented strict hygiene management practices and social distancing measures within the warehouse.

Customer Service

Our customer service team is available to answer any questions you may have and to provide further information about the measures we are taking to safeguard your health and safety.